Xensam AB

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI. Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we're scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it. Together, we build the future of SAM. About the role We are looking for a Senior Backend Engineer to help build and evolve the services that power the Xensam platform. In this role, you will design, develop, and maintain scalable backend systems in Rust and across a diverse technology landscape. You should enjoy understanding complex systems and contributing across multiple parts of the tech stack where needed. Working closely with Product, Engineering, Infrastructure, and Security teams, you will deliver reliable, secure, and high-performing solutions that support our continued growth. Beyond development, you will contribute to architectural decisions, improve engineering practices, and help shape the technical direction of the platform. The role offers the opportunity to mentor other engineers, drive technical initiatives, and influence how we build software at scale. Responsibilities Design, develop, and maintain backend services and APIs using Rust Build scalable, reliable, and secure systems that support business growth Contribute to architecture decisions and technical direction across the platform Improve system performance, reliability, observability, and maintainability Identify and resolve complex technical challenges across services and integrations Refactor and modernize existing solutions in line with engineering best practices Write robust unit, integration, and end-to-end tests Participate in code reviews and help maintain high engineering standards Collaborate closely with Product, Infrastructure, and Security teams Support and mentor other engineers through knowledge sharing and technical guidance Qualifications Extensive experience in backend software development Strong experience building production systems with Rust Strong understanding of distributed systems, APIs, and backend architecture Experience building scalable, reliable, and secure services Strong foundation in software engineering principles, testing, and version control Experience working with relational databases and SQL Comfortable working with CI/CD pipelines and modern development practices Strong problem-solving and debugging skills Excellent communication skills and a collaborative mindset Strong verbal and written communication skills in fluent English (Swedish is a plus) Bonus points if you have Experience with PostgreSQL at scale Experience with cloud platforms and containerized environments Experience working in high-growth SaaS environments Understanding of modern frontend development and frameworks (e.g. React, Vue, Angular) Experience collaborating across the full stack to design and deliver user-facing features What you get A generous work culture with free drinks and snacks, office massages, and more Three days in-office (with remote work on Mondays and Fridays) An opportunity to shape your career growth while contributing to the company's success A dynamic position embracing freedom under responsibility If sales targets are met, all employees enjoy an annual destination trip Other location-specific benefits Our values at Xensam Rebellious We challenge the norm and act with initiative – always with responsibility. Humane We foster a caring, inclusive environment that values diversity and respects individuality. Harmony We value balance and create a supportive workplace where people thrive. As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI. Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it. Together, we build the future of SAM. About the role As an Enterprise Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our enterprise clients. You will work closely with them to understand their business needs, implement effective strategies, and provide ongoing support to ensure they achieve their desired outcomes. Your goal is to foster strong, long-term relationships and drive customer retention and growth. Responsibilities Act as the primary point of contact for assigned customers, building trusted advisor relationships. Conduct regular check-ins and Business Reviews to ensure customers are satisfied and achieving their goals. Lead the onboarding process for new enterprise customers, ensuring a smooth transition and successful implementation of our products/services. Address and resolve customer concerns promptly, escalating issues when necessary. Renew accounts to enhance customer retention with timely management. Gather feedback through surveys and product usage data, identifying trends to share with internal teams. Represent customers’ needs and success stories to drive customer-centric improvements across the company. Keep educational, power points and self-service resources up-to-date. Anticipate customer needs by analyzing usage patterns, engagement metrics, and feedback. Manage and update customer information in the CRM system, ensuring data accuracy and tracking all customer interactions. Use the CRM to monitor customer health, manage tasks, and maintain a clear view of the customer lifecycle. Qualifications  5+ years of experience working B2B as an Enterprise Customer Success Manager, Key Account Manager or Senior Customer Success Manager. Experience with support tools and platforms like HubSpot. Excellent presentation and organizational skills. An innovative self leader that is service minded. Proficiency in languages like German, and Dutch is a plus. Experience in the field of SaaS is a requirement. Fluency in both written and spoken English and Swedish. What you get A generous work culture with free drinks and snacks, office massages, and more. Three days in-office (with remote work on Mondays and Fridays). An opportunity to shape your career growth while contributing to the company’s success. A dynamic position embracing "freedom under responsibility". If sales targets are met, all employees enjoy an annual destination trip. Other location-specific benefits. Our values at Xensam Rebellious We challenge the norm and act with initiative – always with responsibility. Humane We foster a caring, inclusive environment that values diversity and respects individuality. Harmony We value balance and create a supportive workplace where people thrive. As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.

Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI. Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it. Together, we build the future of SAM. About the role As a Sales Representative, you will play a crucial role in expanding Xensam's global footprint. Your primary responsibility will be to identify and engage with potential clients, initiating the sales process and building valuable relationships. You'll work closely with the Sales Team and Marketing team to execute effective outreach strategies and foster meaningful connections with prospects. Responsibilities Conducting extensive market research to identify new leads and target industries for IT asset management solutions Initiate and maintain regular communication with prospective customers to understand their needs, educate them about our products or services, and promote the value proposition of our solutions Conduct proactive outbound prospecting activities, such as cold calling, email campaigns, and social media outreach, to identify potential customers and generate sales leads Qualify leads based on established criteria to determine their fit and potential as a prospective client Delivering on KPI and sales quota Build and nurture relationships with key stakeholders, decision-makers, and influencers within target accounts Maintain accurate and up-to-date records of all sales activities, customer interactions, and prospect information in the CRM system Track and manage sales leads, opportunities, and follow-up activities to ensure a steady flow of qualified prospects and progress through the sales pipeline Collaborate with colleagues and sales team to identify and address any potential roadblocks or challenges in the sales process and share best practices and sales techniques to enhance team performance Provide feedback and insights from customer interactions to help refine marketing strategies, product development, and customer service initiatives Qualifications A passion for sales and a hunger to succeed in a fast-paced and competitive environment Prior experience in sales, customer service, or business development is a plus, but not a strict requirement Excellent communication skills and the ability to articulate Xensam's value proposition convincingly Strong problem-solving skills, a keen eye for detail, and a customer-centric mindset Self-motivated and target-oriented, with a demonstrated ability to meet or exceed sales goals Excellent organizational and time management skills, with the ability to prioritize tasks and manage a high volume of leads and prospecting lists Adaptability and willingness to learn about the industry and market trends Fluency in both written and spoken English and German What you get A generous work culture with free drinks and snacks, office massages, and more. Three days in-office (with remote work on Mondays and Fridays). An opportunity to shape your career growth while contributing to the company’s success. A dynamic position embracing "freedom under responsibility". If sales targets are met, all employees enjoy an annual destination trip. Other location-specific benefits. Our values at Xensam Rebellious We challenge the norm and act with initiative – always with responsibility. Humane We foster a caring, inclusive environment that values diversity and respects individuality. Harmony We value balance and create a supportive workplace where people thrive. As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.